American Osteopathic Association

Advancing the distinctive philosophy and practice of osteopathic medicine

Employment Opportunities

If you're a talented individual interested in working with caring physicians within a growing member association, the American Osteopathic Association (AOA) may be the place for you. Send a resume with cover letter and salary requirements to: Department of Human Resources, American Osteopathic Association, 142 E. Ontario St., Chicago, IL 60611-2864; or email recruiter@osteopathic.org. Qualified applicants will be considered; no telephone calls or search firms, please. The AOA is proud to be an EEOC employer.

Communications
Senior Content Editor

The Senior Content Editor will work with senior communications staff to implement a comprehensive content strategy for DoctorsThatDO.org, the consumer channel of the American Osteopathic Association, and will be responsible for tactical execution. This hands-on role is copy intensive, requiring superior writing and editing skills, and high productivity. The Senior Editor will work to develop an editorial voice for the channel, aggregate copy from other AOA channels, develop content sharing partnerships with affiliated organizations and build out a branded library of health topics for consumers.
 
The Senior Content Editor will participate in development of the editorial strategy, and will manage the editorial calendar; bring a newsroom mentality and best practices to a branded content environment, helping to create differentiated, topical content that’s relevant to AOA’s audiences; write copy and lead content creators in the practice of developing useful material for consumers, performing fact checking and copy editing as appropriate; work with senior communications leaders to develop metrics and performance goals; incorporate video, graphics and other resources throughout the site; optimize SEO and create a sticky user experience; and collaborate across the communications department to improve overall performance.

Education: Bachelor's degree in journalism preferred. Knowledge of AP Style and content management systems expected.

Experience: 3-5 years of experience in writing and editing. Demonstrated ability to manage and mentor junior staff. Must have excellent problem-solving skills, a love of content and a high level of initiative and resourcefulness.

Special skills: Excellent English grammar and spelling skills for written and oral communication. Experience with content management systems.

Physical work environment: Normal office environment. 90% sitting, 10% standing/walking. Minimal lifting, less than 30 lbs. Vision: Computer, phone.

Mental work environment: High pressure; goal oriented; fast-paced.  Able to handle multiple responsibilities simultaneously.

Please follow this link to apply online: http://bit.ly/2lwsHGN


Marketing Communications Manager
Communications

Collaborates with Department of Communications colleagues, and team members from other AOA departments to develop strategies to market AOA programs, services and benefits to target audiences. Executes integrated, multi-channel campaigns to promote AOA membership, board certification and events to key audiences; and to market osteopathic medicine/physicians to consumers. Tracks and evaluates effectiveness and return on investment of marketing campaigns. Works with assigned AOA departments to determine marketing needs based on business goals. Develops tactical marketing plans using objectives, strategies, tactics and measures. Utilizes project management skills to successfully execute projects on time and on/under budget. Measures and reports impact of marketing efforts to drive engagement, improvements. Coordinates with Department of Communication colleagues to complete all elements of plan/project – copywriting, photography, multi-media design, digital/social content – and maximize impact across all channels. Helps write and edit copy for all marketing materials/channels. Ensures compliance with brand standards in all marketing communication channels. Obtains necessary approvals. Stays current on industry (marketing, social, email marketing, association, health care) trends and uses information to make improvement and/or editorial recommendations. Shares best practices. Other duties may include management of AOA Morning Brief advertising and content; marketing and support for Annual Meeting, OMED conference, and other AOA events; annual Osteopathic Medicine Professional (OMP) Report; AOA Annual Report; National Osteopathic Medicine Week communications; and management of communications interns.

Education: BA in marketing, communications or related field.

Experience: Five to eight years' progressive marketing experience. Association and/or health care experience preferred.

Special skills: Experience with CRM and email marketing tools. Proficiency in Microsoft Office; HTML/WordPress proficiency a plus. Experience developing/implementing marketing plans and integrated campaigns. Excellent project management skills, ability to multitask and prioritize, and attention to detail. Strong problem-solving skills. Strong verbal and written communication skills; knowledge of AP style. Team-oriented with strong relationship-building skills. Budget management skills.

Physical environment: 50-75% sitting, 25% walking. Minimal lifting, less than 20 lbs. Vision: computer, phone. Normal office environment.

Mental environment: Ability to multitask and prioritize workload. Effective interpersonal/negotiating skills. Strong problem-solving skills. 

Please follow this link to complete the online application process: http://bit.ly/2m5u5OL

Communications
Publication Specialist

The Publication Specialist acts as the primary contact in all issues related to print and online circulation of the AOA’s publications, including the JAOA, The DO, and all AOA custom publications, including overseeing the distribution lists, updating subscription records in the AOA’s database iMIS, processing subscription payments, and responding to claims for back issues; serves as the primary contact for all outside JAOA vendors and contractors and processes invoices; works with website vendor to post the JAOA and ensure that content is translated correctly to digital form; coordinates reprint permissions of AOA publications.

This individual assists with print and online production, circulation, and administrative and other responsibilities. The Publication Specialist creates and adjusts issue layout (“dummy”) each month; processes incoming ads from both internal and external clients, including print DO Jobs; bills and reconciles ad invoices; manages relationships with outside JAOA vendors (e.g., printer, conversion vendor, website host); uploads JAOA content to print publisher; reviews files and approves or requests changes as needed. He or she manages the XML conversion process: Sends PDFs for conversion; uploads files to website to check files; fixes XML or requests adjustments, as needed; ensures that coding errors are fixed; reviews content before approving for live posting. Prepares and selects graphic elements for JAOA.org homepage, with approval of JAOA managing editor; creates and sends monthly electronic table of contents (eTOCs) using Informz; works with US Copyright office to copyright the AOA’s publications; and processes independent contractor agreements for JAOA supplements; processes honoraria after supplement completion. Regarding circulation, the publication specialist coordinates the print and online circulation for all AOA publications, including paid, complimentary, and ORDF subscriptions; manages email lists for distribution of all AOA publications’ electronic tables of contents and other JAOA emails (correspondence to authors, peer reviewers, Editorial Board); manages JAOA subscription records within iMIS database; updates annually the lists of print and online complimentary subscribers; sends renewal emails at end of year to all subscribers who have not yet renewed; processes subscription checks through Finance; promptly responds to claims for back issues from paid subscribers and DO members of the AOA; processes and records postage receipts of AOA print publications and prepares Statement of Ownership for the JAOA; and troubleshoots JAOA subscriber and member access problems; works with members, individual subscribers, and institutional subscribers and website host (Silverchair) to resolve existing and prevent future problems. This individual also verifies and processes invoices from JAOA vendors and contractors; coordinates posting of JAOA and supplements and their CME quizzes to the AOA’s CME online platform, Minerva; coordinates reprint permissions of AOA publications; using an AOA conversion tool, breaks up PDFs of old JAOA content and creates XML front matter; posts PDFs and XML front matter online as part of the JAOA archives project; and assumes other duties as assigned.

Education: Bachelor's degree.

Experience: 1-3 years of experience, preferred. Knowledge of Microsoft Office (especially Access, Excel, and Word), required. Knowledge of HTML required. Familiarity with XM preferred. Familiarity with association databases (especially iMIS) preferred. Familiarity with publishing and circulation standards required. Knowledge of association or trade organizations desirable.

Special skills: Highly organized individual with a working knowledge of association membership databases (e.g., iMIS), Microsoft Office, Adobe Acrobat, and HTML. Good writing skills. Ability to adjust priorities to meet deadlines and effectively manage relationships with vendors. Strong interpersonal skills and ability to work on his or her own as well as in a team environment.

Physical demands: Sitting, 90%; standing/walking, 10%; lifting, minimal (less than 20 lbs.); vision, computer/phone.

Mental demands: High pressure; goal oriented; fast-paced.  Able to handle multiple responsibilities simultaneously. Some periods of overtime may be needed before AOA major meetings.

Environment: Normal office environment

Please follow this link to complete the application process: http://bit.ly/2kuUMP4

Meetings and Travel
Meeting Specialist

Under the direction of the Director, Meetings & Convention, the Meeting Specialist performs a wide range of meeting and convention planning and execution necessary to support the Meetings and Travel department.

Essential functions include conducts initial research into facility availability for smaller conferences and meetings; prepares "Requests for Proposals," evaluates initial proposals against requirements, and conducts initial negotiations; negotiates and prepares standard small meeting contracts for all small meetings and conferences; coordinates hotel block, food and beverage, special needs requirements, audio visual, group resumes and post event report templates to provide to hotel; review meeting invoices for accuracy, obtain approval and process payment for all meetings assigned; coordinates and maintains historical data on all smaller conferences as well as specific aspects of annual meeting; travels to provide onsite support to OMED, Annual Meeting, DO Day, cluster meetings and other smaller meetings as assigned by director; and follows process identified by director and saves all files on shared drive for entire team to access. 

Education: Bachelor's degree preferably hospitality, tourism management or business

Experience: 3-5 years of professional meeting experience (nonprofit or association experience preferred).

Licensure or Certification: CMP preferred  
 

Skills: Computer experience with Microsoft Office (Word, Excel) and Adobe (PDF), iMIS experience a plus; strong time management skills and ability to manage concurrent tasks efficiently; superior attention to detail; first class organizational skills; high energy, positive, professional attitude, pride in work product; great team member: willing to roll up your sleeves and pitch in to help your colleagues when needed; establish and maintain interpersonal relationships with hotel staff and inter divisional staff; and ability to work longer than standard business hours during the week, ability to work weekends as requested by director and ability to travel as needed.

Contact with others: AOA staff and members, AOA Board of Trustees, state societies and practice affiliate executives, hotel partners and vendors.

Physical demands: Sitting, 50%; standing/walking, 50% (90% while onsite supporting meetings). Lifting: Moderate, less than 20 lbs. Vision: Computer, phone.
 
Mental demands: High-pressure; goal-oriented; fast-paced.  Able to handle multiple responsibilities simultaneously.

Environment: Normal office environment. 

Please follow this link to complete the online application process: http://bit.ly/2jmTYue

Affiliate Affairs
Program Coordinator

The program coordinator provides administrative support to AOA divisional and specialty affiliates in order to facilitate the development of active, healthy societies; works with program managers/division director to balance the needs of affiliate organizations with available resources; and supports division activities as required.

Essential functions include support AOA managed affiliated organizations; log all incoming mail, payments, invoices, bank statements, etc.; maintain outgoing mail log; prepare monthly reports and provide to the AOA for affiliate rebill; support A/R and A/P functions; prepare check requests for managed affiliates for approval by the Program Managers and Division Director; insure proper totals for reimbursement requests; procure appropriate back-up documentation to support requests; provide due diligence relative to failed/outstanding transactions; support membership functions; process dues payments; enter new/updated membership information into appropriate databases; merge and mail membership information (e.g., welcome letters, membership certificates, etc.); provide membership data as requested; support meeting functions; process payments; enter registration information into appropriate databases; respond to email sent to general email boxes and forward to program managers as appropriate; and assist with all other projects and duties as assigned by Division Director and Program Managers.

Education: Associate degree or comparable professional experience in administration

Experience: 3-5 years direct experience in coordinating multiple projects in a fast paced environment. Background in association or nonprofit work preferred. Understanding of affiliate relations and/or organizational development a bonus.

Skills: Computer experience with Microsoft Office products including Word, Excel, Access, PowerPoint and Outlook required. Experience in AMS systems, specifically iMIS software, is preferred

Physical demands: Sitting, 50%; standing/walking, 50%. Lifting: Moderate, less than 20 lbs. Vision: Computer, phone.
 
Mental demands: High-pressure; goal-oriented; fast-paced.  Able to handle multiple responsibilities simultaneously.

Environment: Normal office environment. 

Please follow this link to complete the online application process: http://bit.ly/2iY9qv3

Certifying Board Services
Psychometrician

As a member of the Certifying Board Services department, the Psychometrician will work closely with the 18 certifying boards and 9 conjoint examination committees in all aspects of examination development. In addition, the Psychometrician is responsible for all psychometric activities associated with the certifying boards’ exams and for the oversight and management of psychometric contractors.

This individual will participate in the design, development and maintenance of assessments; conduct item and test analyses, equating, standard setting, score reporting, reliability and validity studies, and other psychometric activities to support the certifying boards; facilitate psychometric meetings with subject matter experts; communicate psychometric results and findings to members of the certifying boards; collaborate with subject matter experts to improve current assessments; provide support for an assessment management system and institutional database; direct and manage the work of psychometric contractors to meet deadlines; and handle other responsibilities as assigned.

This role requires a solid understanding of complex data structures, statistical theory, methodology, and application; the ability to manage, manipulate, and summarize small and large quantities of data; a history of thoroughly documenting methodologies and appropriately cataloging data, files, supporting documentation, and results; a self-starter who is organized, versatile, capable of performing work independently with minimal direction; excellent problem solving skills and ability to prioritize simultaneous, competing client activities; the ability to take personal responsibility for service and quality of work delivered; excellent communication skills in both written and spoken English; strong interpersonal skills with the ability to work effectively in teams; training at the advanced level on Rasch analysis test equating, and survey data analysis; expertise in additional advanced statistical procedures and psychometric methods; knowledge and demonstrated use of multivariate statistics and statistical software (e.g., SPSS, SAS, R); strong understanding of analytical statistics and its application; and strong time and project management skills, along with attention to detail.

Education: PhD in educational measurement, psychological measurement, evaluation, assessment, or a related field with an emphasis on psychometrics.

Experience: At least five years of experience in psychometrics or measurement for high-stakes testing required; experience in the development of examinations for the health care field preferred. Management of psychometric staff and/or contractors preferred.

Physical demands: Sitting, 50%; standing/walking, 50%. Lifting: Moderate, less than 20 lbs. Vision: Computer, phone.

Mental demands: High-pressure; goal-oriented; fast-paced.  Able to handle multiple responsibilities simultaneously.

Environment: Normal office environment.

Please follow this link to complete the online application process: http://bit.ly/2hYo9sA