American Osteopathic Association

Advancing the distinctive philosophy and practice of osteopathic medicine

Employment Opportunities

If you're a talented individual interested in working with caring physicians within a growing member association, the American Osteopathic Association (AOA) may be the place for you. Send a resume with cover letter and salary requirements to: Department of Human Resources, American Osteopathic Association, 142 E. Ontario St., Chicago, IL 60611-2864; or email Qualified applicants will be considered; no telephone calls or search firms, please. The AOA is proud to be an EEOC employer.

Chief Operating Officer

The Chief Operating Officer works at the direction of the CEO and shall assist the CEO in the implementation of the directives of the AOA Board of Trustees. The COO shall coordinate activities with the other members of the Senior Leadership Team to produce the greatest possible cooperation and efficiency in the conduct of the affairs of the AOA, as directed by the CEO. The COO shall represent the CEO when assigned. Responsible for overall strategic and systematic improvements, assisting other departments and staff in understanding financial concerns, overcoming operational inefficiencies, and guiding implementation of the strategic plan. Responsible for oversight of all internal operations and integration. Direct management of the following departments: Human Resources, Certifying Board Services, Membership and Information Technology.

Assist the Executive Director in the implementation of the policy directives of the House of Delegates and Board of Trustees for strategic operations of the AOA; development of annual organization work plan and corresponding budgets; representation of the AOA to internal and external organizations; and as a member of Senior Leadership team and officer of the Organization.

Provide personnel oversight for VPs of departments of Human Resources, Certifying Board Services, Membership and Information Technology. Participate in the development and implementation of the department budget and goals for these departments. Integration of quality improvement and customer service enhancements are essential areas of responsibility. Assess the use of operational systems throughout the organization, as requested, including, but not limited to:

Financial, Personnel, and Membership reporting systems

  • Assess current reporting systems
  • Collaborate with functional teams to understand system deficiencies
  • Collaborate to identify potential systems improvements and solutions.
  • Make recommendations to senior leadership team, councils, and/or committees as necessary
  • Provide project management support to implement approved recommendations and assist with training, as needed

Special Projects, Programs or Initiatives

  • Evaluate business objectives of specified services and products, understanding the scope of work and the business plan
  • Collaborate with staff leadership to evaluate business, marketing, and staffing to assess return on investment
  • Collaborate with the accounting team to develop budgets for the organization
  • Make recommendations for improvements and direct implementation of approved recommendations.
  • Property and building management with CFO.

Perform administrative duties, including

  • Review contracts, invoices and expenses requests;
  • Approve travel, requests of Department Directors and their staff; and
  • Identify revenue and expense options when/where appropriate.
  • Oversee staff development and merit review process for department.

The Chief Operating Officer shall perform such other duties as directed by the CEO.

Significant contact with AOA leadership, affiliate organizations, membership and staff. Also external constituent relationship management with leaders of professional health care associations, vendors and corporate partners.  Significant number of meetings, conferences, and networking events.

Education: Undergraduate degree required. Master’s degree in business, health administration or management required

Experience: Minimum 10 years' executive-level experience in complex health care organizations.

Licensure or Certification: CPA or clinical degree preferred  

Skills: Must have excellent oral and written communication skills, demonstrated problem-solving and entrepreneurial skills, ability to design, direct and implement multiple projects, ability to design, train and manage complex budgets, knowledge of the political process at the federal and state level, personnel management and talent development skills, and computer experience.

Physical demands: Sitting, 50%; standing/walking, 50%. Lifting: Minimal, less than 20 lbs. Vision: Computer, phone.

Mental demands: High-pressure; goal-oriented; fast-paced.  Able to handle multiple responsibilities simultaneously.

Environment: Position primarily based in Chicago headquarters. Has oversight for multiple sites (DC), seasonally up to 40% travel including weekends and evenings. 

Serving as the professional family for more than 123,000 osteopathic physicians (DOs) and osteopathic medical students, the American Osteopathic Association (AOA) promotes public health and encourages scientific research. In addition to serving as the primary certifying body for DOs, the AOA is the accrediting agency for all osteopathic medical schools and has federal authority to accredit hospitals and other health care facilities. The Chief Operating Officer position is vital to AOA’s success and the person must bring, in addition to professional knowledge, a personality to work with numerous individuals (staff, volunteers, faculty, vendors etc.). AOA can be a fast-paced, often demanding environment due to the responsibility for development of multiple programs with tight deadlines, coordinating large groups of program materials.

Please follow this link to complete the online application process:

Director of Physician Services and Payor Relations

The AOA seeks a Director of Physician Services and Payor Relations to provide policy and strategic direction for the AOA with respect to physician services, payor relations, coding, documentation, compliance and practice education. Oversees payment advocacy and practice education related to Federal policies.

Helps draft comments to CMS and other health care agencies to express AOA concerns and policies. Keeps abreast of payment policy changes and helps to coordinate communication with between the AOA and other health care payment entities. Directs operations of payor relations. Assists with strategic planning on payment issues and collaborates with AOA staff and leadership to enhance osteopathic medicine’s visibility and influence with payors. Oversees education programs on practice management related to Federal policies, compliance, billing and documentation, and physician performance programs implemented by public and private payors. Proactively represents the AOA to the third party payor community. Serve as liaison to commercial health insurance companies and providing education and resources to third party payors. Identify and, in coordination with appropriate departments, develop action plans for responding to existing or emerging economic (positive or negative) trends as reported by DOs. Assist Government Relations department in review of legislation and regulations in the areas of Medicaid and Medicare and managed care on as needed basis. Develop and manage the Osteopathic Carrier Advisory Panel and coordinates their responses related to new and revised Local Coverage Determinations. Work closely with AOA state and specialty colleges with matters related to health and payment policy. Collaborate with AOA Washington office and AOA communications on any new legislation to turn information into member valued education and resources. Provide accurate reporting and updates on payor relations.

This position will work directly with AOA members and their office staff, affiliate organizations, insurance carriers, colleagues with other medical associations, members of the Specialty Society Insurance Coalition, subject matter experts, and with internal departments and divisions across the AOA. Other duties as assigned.

Experience: Five years in health care field, associations and managed care. Preferred focus on focused on health policy and payment advocacy. Strong written communication skills, analytical expertise required. Must have excellent verbal communication skills as well as the ability to translate and convey complex concepts to physicians, affiliates, and external stakeholders using multiple communication vehicles. Experience and knowledge of continuing medical education.

Education: Bachelor‘s degree, MPH or JD preferred.

Special equipment: Computer experience with Microsoft Suite to include Word, Excel, PowerPoint and Outlook.

Physical demands: Sitting: 50%; Standing/Walking: 50%. Lifting: Minimal, less than 20 lbs.; Travel: 15%.

Mental demands: High-pressure; goal-oriented; fast-paced.  Able to handle multiple responsibilities simultaneously.

Working environment: Normal office environment.

Please follow this link to complete the application process:

Information Technology
Linux Systems Engineer

The Linux Systems Engineer will install, administer, support and help develop custom open source solutions to support new organization requirements, integrate legacy systems, and update existing systems. This individual will build and maintain LAMP Stacks and various systems including BIND DNS, Linux email relays, LAMP WordPress and ColdFusion websites. This individual also will support software developers involved in the full development lifecycle for new and existing applications.

Administer and maintain existing LAMP stacks; systems technical support and problem solving; research and design activities for open source software and applications; understand pros and cons of alternative solutions, avoid unnecessary complexity, and suggest creative approaches; work with other systems engineers and software developers and non-IT staff and management; and coordinate activities with contractors and third party vendors.

Experience: Four years of Linux systems administration, Apache/PHP configuration and maintenance, MySQL/Maria configuration and maintenance experience, BIND DNS configuration and maintenance, and Linux based email systems configuration and maintenance experience. Also two years experience of any Linux scripting language. Comfortable working in small teams and independently. Experience with Asterisk, WordPress, ColdFusion, Load Balancers, Clustering, SharePoint and/or Web Parts, and iMIS are a plus.

Education: Bachelor‘s degree in computer science or similar discipline or equivalent in technical training/experience.

Please follow this link to complete the application process:

Graphic Design Specialist

The AOA seeks a graphic design specialist to support concept development and design execution of integrated marketing campaigns to promote AOA products and services. Apply brand guidelines across organization to ensure visual consistency across channels. Collaborate with departments to create effective/impactful visuals for digital channels (email, web, social) that support the brand content.

This individual will design a variety of creative projects from concept to execution including integrated campaigns (print ads, email, web, social, web ads), collateral (brochures, etc.) and templates (presentations, email banners) to support marketing of AOA services and programs; support content marketing with visually compelling design (images, graphics, video, slide shows) to effectively tell AOA brand story; direct video and photo shoots as needed; be responsible for selection of images/visuals for all marketing materials; and oversee projects from beginning to end (time and budget sensitive) including print production.

Education: Bachelor‘s degree in art or graphic design.

Experience: Three or more years.

Skills: Expertise in Adobe Creative Suite (InDesign, Illustrator, Photoshop), MS PowerPoint. Solid understanding of brand management, digital design principles, layout and color theory. Knowledge of photography, visual media, print production and web design (HTML, CSS, java, WordPress).

Physical demands: Sitting: 50-75%; Standing/Walking: 25%; Lifting: Minimal, less than 20 lbs.; Vision: Computer, phone.

Mental demands: Fast-paced, time sensitive. Able to handle multiple projects/deadlines simultaneously. Strong attention to detail. Ability to work in a team setting and incorporate feedback from multiple sources.

Working environment: Normal office environment.

Please follow this link to complete the application process: