Personal Assistance

 

Susan Niederkorn, MS, RHIA, CCS
Manager, Practice Operations and Transformation, billing and coding assistance, EMR and ICD-10 assistance
sniederkorn@osteopathic.org

​Kavin Williams, CPC, CCP
Health Reimbursement Policy Specialist
kwilliams@osteopathic.org

​Sandra W. Peters, MHA
Director, Division of Practice Transformation and Member Education
speters@osteopathic.org

Yolanda Doss, MJ, RHIA
Director, Department of Socioeconomic Affairs
ydoss@osteopathic.org

Practice Management

The AOA offers a variety of practice management resources for AOA members and AOA affiliates. You can contact our staff for personal assistance, and log in for online resources.
 

Coding Resources

HIPAA Resources

Reimbursement and Financial Assistance

  • Medicare issues
  • Payer disputes with carriers
  • Reimbursement denials
  • Managed care contract information
  • Claims processing tools
  • Education and assistance with fraud and abuse issues
  • Litigation fund to assist AOA members in financing lawsuits involving issues important to the osteopathic medical profession

Professional Assistance

  • External chart audit sampling and medical record reviews
  • Credentialing issues including securing the acceptance of osteopathic credentials

CME Programs

Practice Management Publications

 

 How We Can Help

 

The AOA aims to educate and represent osteopathic physicians in the business of medicine including relationships with managed care plans, coding and reimbursement, Medicare, compliance, insurance advocacy, and credentialing. We provide information, resources and tools to help you better manage your practice.

We are dedicated to providing support and coordinating the development of AOA socioeconomic policy and we communicate these developments to state societies and specialty colleges.

This includes issues pertaining to managed care, Medicaid, fraud and abuse, HIPAA and all other coding and reimbursement issues including representing the AOA in the AMA, CPT, PEAC, and RUC process.