American Osteopathic Association

Advancing the distinctive philosophy and practice of osteopathic medicine

Employment Opportunities

aoa-building.jpgIf you're a talented individual interested in working with caring physicians within a growing member association, the American Osteopathic Association (AOA) may be the place for you. Send a resume with cover letter and salary requirements to: Department of Human Resources, American Osteopathic Association, 142 E. Ontario St., Chicago, IL 60611-2864; or email recruiter@osteopathic.org.

Qualified applicants will be considered; no telephone calls or search firms, please. The AOA is proud to be an EEOC employer.

Human Resources Analyst

Human Resources

The HR Analyst will have full oversight for the Human Resource Information System (HRIS) System, all benefit programs and will work closely to support the Payroll Manager on payroll related needs. Benefit management and processing is a key component for this position. This includes all maintenance of benefits and tracking monthly changes, and financial reporting for internal AOA needs, as well as quarterly Board of Trustees meetings This position will also ensure compliance for all employee files and manage the HRIS.

This position manages all aspects of internal and external customers relating to identified areas of involvement (i.e. benefits, compensation, payroll, financial reporting, etc.); manages all aspects of HRIS management and processing; oversees pertinent paperwork to be entered into the HRIS system, sign-offs and authorizations; and manages the removal/cancellation of benefits from the HRIS system and vendors for terminated employees.

The HR Analyst has full oversight and management of the HRIS management system, including open enrollment; new employee elections; staff changes that align with policy, state and federal laws; staff changes that relate to position changes, promotions, and/or demotions; exiting employee processing; and processing new employee payroll set up, and inputing and maintaining HRIS and payroll records.

The analyst also ensures compliance of all state and federal laws as it relates to payroll and record keeping; ensures compliance with all court mandate requests; processes all invoices as it relates to benefits to ensure payment is accurate; oversees department organizational charts; maintains open communication with the retirement plan administrator and other benefits administrators to ensure employees have training and information to meet their needs. This includes oversight of open enrollment; processes any employment verification requests; orients new employees to time and attendance; and maintains open communication with the retirement plan administrator and other benefits administrators to ensure all records processed are accurate.

Education: Bachelor’s degree required; Master’s degree is strongly preferred.

Experience: Minimum five years of relevant experience in the areas of compensation and benefits.

Licensure or Certification: PHR, Certified Employee Benefits Specialist (CEBS) preferred

Special Skills: Advanced knowledge of HRIS systems and Microsoft office suite.

Communications:  Exceptional interpersonal, oral and written communication skills are required. Ability to handle confidential information. Clear understanding of state and federal laws pertaining to employee files and employment law.

Travel: This is primarily an office-based position. The ability to work and travel nationally and on weekends is required (estimate 5% effort). This position requires occasional work on weekends and evenings.

Physical demands: The ability to remain in a stationary position, the ability to operate office equipment, and the ability to move supplies and equipment up to 25 pounds.

 


Program Specialist, Student and Young Physician Affairs

Affiliate Affairs

The Program Specialist provides the Student and Young Physician Affairs team with operational, programs, and communications support. This individual is responsible for handling the administrative duties of the Student Osteopathic Medical Association (SOMA) and the SOMA Foundation. The Program Specialist is required to communicate with student and physician leaders, colleges of osteopathic medicine, Bureau of Emerging Leaders members, internal AOA staff teams, and with outside partners and vendors.

This position is responsible for handling the duties of the SOMA Administrator, including acting as first point of contact for all member requests; maintaining the SOMA membership database and regularly reviewing for duplicate or incorrect records; processing check requests; answering the SOMA national phone line; managing the SOMA Administrator Gmail account; processing SOMA and SOMA Foundation deposits; attending SOMA Board of Trustee meetings; and other responsibilities as assigned.

The Program Specialist also coordinates the SOMA Membership Incentive Program, which includes maintaining accurate logs of atlas shipments and deliveries; processing Thieme invoices; and managing the atlas returns at the end of the annual membership drive. This position manages the logistics and attends SOMA’s three annual conferences; and conducts analysis of SOMA’s membership trends and provides recommendations on how to increase membership for specific chapters (will require other analytical and membership projects as needed).

Additionally, the Specialist will monitor and assist the Director of Student and Young Physician Affairs to prepare annual budgets; monitor adherence to established budgets through direct communication with Finance staff, assuring correct coding of budget items; code check and/or payment requests according to AOA/SOMA policy; develop and maintain filing and record retention system for SOMA/SOMA Foundation; and assist with scheduling COM visits for AOA leadership throughout the academic year.

For the Bureau of Emerging Leaders (BEL), the Specialist will arrange and prepare materials for meetings, including participate in agenda preparation, prepare and distribute meeting notices and discussion materials, set and manage timeframes for submission and compilation of briefing books, maintain attendance rosters, and compile and distribute minutes; and attend monthly BEL meetings.

Education: Associate's degree required; Bachelor’s degree is strongly preferred.

Experience: Minimum 3 years of relevant experience in nonprofit or health care setting.

Special Skills: Experience working with osteopathic medical students and physicians is strongly preferred. Exceptional customer service and time management skills are required. Expertise in office management, membership, financial and database management software is strongly preferred.

Communications:  Exceptional interpersonal, oral and written communication skills are required.

Travel: This is primarily an office-based position. The ability to work and travel nationally and on weekends is required (estimate 10% effort). This position requires occasional work on weekends and evenings.

Physical demands: The ability to remain in a stationary position, the ability to operate office equipment, and the ability to move supplies and equipment up to 25 pounds.

 


Public Health Program Coordinator

Research and Development

The Public Health Program Coordinator, a grant funded position, will provide administrative support to the Department of Research and Development under the direction of the Director of Public Health. The Coordinator performs a wide range of functions necessary to support the Director in carrying out assigned responsibilities.

This position is responsible for providing administrative support for the AOA’s opioid educational program (CORE*REMS); traveling domestically to facilitate with the hosting of programs and to collect data reported to the grant funders; coordinating the drafting and shipping of materials for educational programs; and managing expense reports and securing reimbursement for facilitators.

The Public Health Program Coordinator also manages subcontract application and award process for host organizations; conducts analyses and creates reports for internal and external audiences; and assists in arranging and preparing for Department’s Public Health meetings, including CORE*REMS, Bureau of Scientific Affairs and Public Health, taskforces, and the Public Health CME program at AOA’s annual conference (OMED). This includes agenda preparation; preparing and distributing meeting notices; setting and managing timeframes for submission and compilation of agendas and meeting materials; and maintaining attendance rosters.

Education: Bachelor’s degree.

Experience: Minimum 3-5 years of administrative experience.

Special Skills: Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint and Access). Must be a team player, have superior attention to detail and strong organizational skills with the ability to prioritize and multi-task multiple projects to completion and within deadlines. Ability to relate well with the public, community, volunteers and support groups of the organization. Excellent customer service and problem solving skills are required with the ability to prioritize questions/concerns from members strategically to maximize customer satisfaction.

Communications:  Exceptional cross-cultural interpersonal, oral and written communication skills are required.

Travel: This is primarily an office-based position. The ability to work and travel on weekends is required (estimate 25% effort).

Physical demands: The ability to remain in a stationary position, the ability to operate office equipment, and the ability to move supplies and equipment up to 25 pounds.

 


Senior Director, Regulatory Affairs and Policy Engagement

Public Policy

The Senior Director, Regulatory Affairs and Policy Engagement will oversee and execute the AOA’s regulatory portfolio, and public policy development. The position is responsible for leading the AOA’s regulatory affairs and policy engagement portfolio with a focus on identifying opportunities to promote the osteopathic medical profession, and being a thought leader for the organization. The individual will be responsible for building strategic alliances and collaborating with nonprofit and for profit health care organizations, coalitions, and offices/agencies, including securing engagement opportunities, to strengthen and support AOA health care policy recommendations.

The Senior Director, Regulatory Affairs and Policy Engagement will represent the AOA at public meetings, meetings with external partners and lead efforts to comment on and influence federal rulemaking. The senior director will also manage the regulatory affairs and policy engagement staff.

This position oversees such policy development, coordinating with other inter- and intra-departmental functions to ensure all perspectives are considered; provides concise and timely written communications for internal and external audiences; identifies opportunities to develop AOA policy that would better enable the AOA’s strategic priorities to be advanced on behalf of the osteopathic profession; oversees nomination of and secures appointment for of osteopathic physicians to appropriate Federal and State positions; develops, manages, and maintains strategic relationships with nonprofit and for profit health care organizations, coalitions, and federal offices/agencies; advocates on behalf of the osteopathic medical profession’s key issues to external audiences; raises the visibility of the osteopathic medical profession in Washington, DC among nonprofit and for profit health care organizations and federal agencies; and supervises and manages the work of the Assistant Director of Policy and the Public Policy Coordinator to support the above efforts and in producing related research and background papers for policy analysis and development, the nominations and appointment process, as well as in developing relationships with federal agencies, coalitions and health care groups.

The Senior Director, Regulatory Affairs and Policy Engagement also represents the AOA on coalition committees and work groups on a variety of health care issues; represents the AOA and advocate for its policy positions at government meetings, including USPSTF, CMS, MedPAC, and PTAC; ensures the osteopathic profession and its priorities are advanced and protected in the federal regulatory process; writes comment letters aligned with these priorities in the AOA’s voice; collaborates with key Public Policy staff on agendas for Bureau on Federal Health Programs and Bureau of State Government Affairs meetings, Health Policy Forums, Public Policy town halls, and other meetings as necessary; oversees the Bureau of Socioeconomic Affairs, including strategic planning, development of meeting topics, speakers, and supporting materials, identifying areas for policy development, and ensuring the Bureau’s agenda aligns with other Public Policy bureaus; oversees AOA’s representation at the AMA RUC including analysis, recommendations on positions, logistics, and succession planning; leads AOA representation at the AMA CPT Panel including code analysis, team training, and logistics; leads and further develops AOA’s newly created Coding and Payment Advisory Panel (CPAP), engaging osteopathic specialty affiliate members to provide guidance on developing strong coding and payment policy. Recruit, train and engage members on technical coding and valuation matters; proactively identifies opportunities to engage and promote the expertise of osteopathic physicians on issues of importance in Washington, DC; and oversees summer interns, ensuring a meaningful development opportunity that also advances the Department of Public Policy efforts across its departmental functions.

Education: Advanced degree in Law, Public Policy, Health Care Policy, Government or related field preferred

Experience: A minimum of 5 years previous experience in similar position; at least three years of health care policy experience with a federal agency, on Capitol Hill or with a health care trade association highly desirable.

Special skills: Ability to compress large amounts of information on diverse topics into concise reading material for a variety of audiences through a variety of mediums. Recognition of the importance in achieving a team-oriented atmosphere internally, responding to needs of AOA membership, and raising the visibility of the osteopathic profession externally.  Must possess a broad knowledge of internal operations and procedures, legislative and regulatory procedures, numerous issues affecting public health and osteopathic physicians. Proficient with Microsoft Office Suite (Word, Excel, Access).

Communications: Exceptional cross-cultural interpersonal, oral and written communication skills required.

Travel: This position requires the ability to work out of the office locally (up to 10%) and out of state (up to 5%). This work may include weekday and weekend travel. Extended workday hours may be necessary around major meetings and other high-volume work periods.

Physical requirements include the ability to remain in a stationary position, the ability to operate office equipment, and the ability to move supplies and equipment up to 25 pounds.


Certification Coordinator

Certifying Board Services

The Certification Coordinator assists in providing certifying services to boards and those involved in certification with those boards. This person will perform an array of functions and activities in carrying out the responsibilities and achieving the goals of the Department.

This position requires the ability to interact tactfully with professionals on all levels within the association and the certification process; ability to handle confidential and highly secure material; deal with sensitive situations and exhibit a high degree of attention to detail. The successful candidate will possess the ability to understand a complex system of inter-related activities and be able to draw independent conclusions based on information provided by candidates/board members and to interact professionally based on those assessments. The candidate should be able to work independently on given tasks and have the ability to trouble shoot and problem solve when necessary. The position requires a high skill level related to working with Microsoft Word and Excel. This position requires a flexible schedule to participate in required evening conference calls and attendance at weekend meetings.

The Certification Coordinator is responsible for administrative and clerical duties including the processing of all certification applications and entering and maintaining databases relative to candidates and diplomates; assisting in setting up meetings; making travel/lodging arrangements; processing travel voucher reimbursements; entering and managing candidate and certification program data; maintaining scrupulous computer and paper files; answering questions as needed; routing telephone calls to proper individuals and disseminating information to staff, members, board members and certification/recertification candidates as appropriate.

This position also assists in arranging and preparing for meetings of assigned osteopathic boards and other meetings as needed, including assisting in agenda preparation; preparing and distributing notices; setting and managing timeframes for submission and compilation of agenda books; preparing statistical tables/reports by acquiring numbers from a variety of sources and posting them logically in an appropriate format; compiling and distributing minutes, and ensuring that travel and lodging requests are received and addressed in a timely manner.

In addition, the coordinator assists in responding to and generating correspondence according to AOA standards to client boards, certification candidates, and those seeking recertification including using computer-generated standard letters and custom correspondence/e-mails; is responsible for timing and scheduling of routine correspondence (because many of these letters serve as candidate notification letters, a high degree of attention to detail is required); keeps the Certification Director or Senior Director apprised of developing issues and matters that need to be addressed; and maintains filing systems as necessary.

Education: Bachelor’s degree is strongly preferred; some college.

Experience: Minimum 3-5 years of administrative experience.

Special Skills: Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint and Access). Must be a team player, have superior attention to detail and strong organizational skills with the ability to prioritize and multi-task.

Communications:  Exceptional cross-cultural interpersonal, oral and written communication skills are required.

Travel: This is primarily an office-based position. The ability to work and travel on weekends is required (estimate 5% effort).

Physical demands: The ability to remain in a stationary position, the ability to operate office equipment and the ability to move supplies and equipment up to 25 pounds.

 


Director of Certification

Certifying Board Services

The Director of Certification is an integral member of the AOA’s Certifying Board Services (CBS) team. This position requires the ability to interact seamlessly with professionals on all levels within the association and the certification process; the ability to handle confidential material with the utmost discretion; and the ability to handle highly sensitive situations; and scrupulous attention to detail.

The ideal candidate will work within a complex system of inter-related activities; and demonstrate critical thinking skills that will allow the candidate to draw independent conclusions based on information provided by candidates, diplomates, and board members; the candidate will also be prepared to interact meaningfully with the Vice President and Associate Vice President for CBS and the physician leadership. This person will partner with appropriate internal and external resources to advance the scope of osteopathic certification and pursue opportunities to strengthen the AOA brand with new and existing partners. Overall, this role requires a highly collaborative approach to leadership.

The Director applies principles of knowledge management that maximize technology to deliver exams, provides data/trends, designs new exams and markets various certifications; manages the coordination of materials associated with the examination process including development and distribution of examination schedules and coordination of examiner scheduling; works closely with other Directors and Certification Managers to craft best practices related to marketing, metrics, budgets, revenue projections and forecasting processes; oversees assigned staff Specialists and/or Coordinators – verifying and approving projects—making necessary updates and changes as needed and evaluating performance; exhibits attributes of leadership; and develops the agenda and coordinates the preparation of minutes and appropriate materials for board/bureau meetings in cooperation with the appropriate board/bureau officers. Tasks include preparing and distributing notices, setting and managing timeframes for submission and compilation of agenda books, obtaining committee reports from the officers, drafting and distributing minutes, and coordinating the travel and lodging arrangements for board/bureau members.

Regarding meeting planning, this role works with AOA meeting planning staff for hotel contracts, space planning, refreshments, lunch, etc. for meetings and test administrations; fulfills all administrative needs of the assigned boards; collaborates with CBS staff to prepare necessary reports; coordinates the services of the psychometrician involved with assigned boards; supports members of sub-committees associated with the boards including development of minutes, reports, and letters; and conducts outreach to special populations, e.g., osteopathic/allopathic residency programs and the FREIDA entities.                           

The Director works with the Associate Vice President and the assigned psychometrician on the development of new exams launched by the boards; coordinates board examinations (primary certification and OCC’s continuous osteopathic learning assessments); prepares data for the board/bureau officers regarding credentialing for certification and recertification of candidates; coordinates the writing of new exam questions; works closely with the examination committee and ensures examiners’ participation; supports the item bank team in the maintenance of the item bank of examination questions for assigned board exams; and submits appropriate CME hours to the AOA for those participating in exam-related CME activities. This position creates communication and promotional materials as needed in consultation with the board/bureau members; works with web designer to ensure that the website is updated in a timely fashion; assists the board/bureau officers in writing articles for osteopathic newsletters regarding the certification process; maintains board/bureau documents, i.e., Bylaws, Minutes, Policy and Procedures and Examination Applications; assists in the review and updating of documents in conjunction with board/bureau members; develops budgets; reports financial information for respective board leadership; keeps the Associate Vice President apprised of developing issues and matters that need to be addressed; and performs other duties as deemed necessary for the department.

Education: Bachelor’s degree required; Master’s degree is preferred.

Experience: Minimum 5-10 years of relevant experience in high-stakes examination association/nonprofit management process.

Special Skills: Computer experience with Microsoft Office, and familiarity with member service software. Assist in driving technology innovation to assist physicians in the application and continuous certification process and keep physicians engaged with the AOA, along with driving metrics.

Communications:  Exceptional cross-cultural interpersonal, oral and written communication skills are required.

Travel: The ability to work and travel nationally on weekends is required (estimate 25% effort). This position requires occasional work on weekends and evenings.

Physical demands: The ability to remain in a stationary position, the ability to operate office equipment and the ability to move supplies and equipment up to 25 pounds.

 


Manager, Executive Communications

Communications

Work with the Chief Communications Officer, Assistant Vice President of Brand Marketing, and Executive Administration department to enhance internal and external visibility for the CEO, President and President-elect, and AOA Trustees. Develop key messages, talking points, presentations and reports to drive awareness and understanding of the AOA and its strategic priorities.

The Manager, Executive Communications coordinates with the Executive Administration department on planning and execution of internal and external speaking opportunities/invitations; produces/manages development of speeches, talking points and presentations for the CEO, President and President-elect and other members of the Board of Trustees; drafts weekly CEO update to Board of Trustees and past presidents; supports development of strategic updates/reports for internal and external stakeholders; reviews and edits correspondence on behalf of the CEO and President, as appropriate, to ensure alignment with strategic messaging and brand standards; assists with social media strategy and execution for CEO, President and President-elect; contributes to development of the narrative for various internal and external stakeholders; collaborates with the AVP Brand Marketing and AVP of Media & Content on executive thought leadership and external visibility, including content and opportunities that promotes DOs and the osteopathic medical profession; attends meetings of the AOA Board of Trustees and/or AOA Bureaus, Councils and Committees as appropriate.

Education: Bachelor’s degree in communications, public relations, journalism or related field of study. Exceptional oral and written communication and presentation skills required.

Experience: 3 or more years of progressive experience. Ideal candidates have strong writing and narrative/message development skills; experience building executive visibility and thought leadership through digital/social media; and experience working with senior executives and board members.


Administrative Assistant/ Program Coordinator

American Osteopathic Foundation

This position is responsible for providing administrative assistance to the Foundation CEO and Directors.  The AAPC will have an opportunity to work in a collaborative, entrepreneurial, fast-passed environment with a team of professionals dedicated to promoting osteopathic medicine and enhancing patient-centered care. Responsibilities include maintaining official correspondence archives and a system of retrieval; maintaining tracking system for completion and organization of pending assignments and review/reporting of completion; scheduling regular AOF staff meetings, Board Committee Meetings, and assist with agenda planning and material distribution; creating and distributing general correspondence; helping manage AOF calendar of activities; distributing mail, recording phone messages, sending meeting notices, arranging hotel and travel, handling meeting room logistics including food and AV as needed, establishing and maintaining filing system, booking conference calls as needed; sending meeting announcements and agendas to members; and processing expense reports.

In addition to supporting the AOF staff, this position will manage the Chicago office including inventory and operations, provide database support (entry into Raisers Edge), oversee the AOF calendar, prepare internal and external communications, and periodically monitor social media outlets. Other duties include: answering general email/mail inquiries, meeting preparation which includes set-up, materials, meals if applicable and the coordination of staff and guests. Travel to foundation board meetings and affiliate conventions may be required. Must be able to provide high-level customer service and possess strong interpersonal skills, good judgment, organizational ability, initiative and the ability to work independently. Applicants should be self-starters who are skilled at assessing and prioritizing capabilities and have an above-average understanding of information technology.

Education: Bachelor's degree and/or

Experience: At least 5 years' administrative experience in a professional office environment, with 2 years' experience with Raisers Edge.

Meeting Specialist

Meetings and Travel
 

Reporting to the Director, Meetings & Travel, the Meeting Specialist conducts initial research into facility availability for smaller conferences and meetings; prepares "Requests for Proposals," evaluates initial proposals against requirements, and conducts initial negotiations; negotiates and prepares standard small meeting contracts for all small meetings and conferences; coordinates hotel block, food & beverage, special needs requirements, audiovisual, group resumes and post event report templates to provide to hotel; reviews meeting invoices for accuracy, obtains approval and processes payment for all meetings assigned; coordinates and maintains historical data on all smaller conferences as well as specific aspects of the annual meeting; travels to provide onsite support to OMED, the Annual Meeting, DO Day, Cluster Meetings and other smaller meetings as assigned by Director; and follows process identified by Director and saves all files on shared drive for entire team to access.

The Meeting Specialist is responsible for comprehensive meeting coordination for AOA meetings including OMED, the Annual Business Meeting/House of Delegates, DO Day in April, cluster meetings in April, August, November, and December, and other smaller meetings. This includes investigating locations, hotel contracting, housing coordination, registration (as needed), creating master schedule and critical dates calendar, coordinating meeting space, food & beverage orders, and audiovisual, and meeting space setup. Inter-departmental collaboration to ensure all meeting requirements are met. Serves as liaison with hotel, onsite meeting management as needed, tracks expenses to ensure planning falls within budget. Reconciles invoices post-event, collects post-event reports to build and keep history for all meetings.

Candidates must have exceptional oral and written communication skills and experience with maintaining databases (iMIS is a plus), as well as proficiency in meeting planner systems. Other required skills include strong time management skills and the ability to manage concurrent tasks efficiently and proficiency with Microsoft Office Suite (Word, Excel, Access). Must be a team player, have superior attention to detail and strong organizational skills with the ability to prioritize and multi-task. Experience with meeting planning and excellent interpersonal skills. Must be high energy, positive, maintain a professional attitude and take pride in the work product. Establish and maintain interpersonal relationships with hotel staff and interdivisional staff.

This is an office-based position with approximately 35% travel. The ability to work longer than standard business hours during the week and to work weekends as requested by the Director and travel as needed is a crucial component to this role. Physical demands include the ability to remain in a stationary position, the ability to operate office equipment and the ability to move supplies and equipment up to 25 pounds.

 

Education: Bachelor’s degree, preferable in hospitality, tourism management, or business.

Experience: Three to five years of professional meeting experience (nonprofit or association experience preferred).

Licensure/certification: CMP preferred. 


Certification Director, Bureau of Osteopathic Specialists

Certifying Board Services

The Certification Director, Bureau of Osteopathic Specialists (BOS) is a key contributor and integral member of the AOA’s Certifying Board Services (CBS) leadership team.

The Certification Director, BOS leads and advocates to accomplish the CBS strategic work plan, and ensures effective communications, systems and processes are in place to support the Bureau of Osteopathic Specialists. The role requires an executive skill set capable of driving an innovative approach to critical policy analysis, problem solving, facilitated decision support, and implementation of strategic work plans and BOS directives. This position demands excellence in analytic and critical thinking skills, high range tact, diplomacy and discretion in communications, and strong project management skills. The role requires exceptional communication and presentation skills, and the ability to execute key initiatives across a range of stakeholders. Strong analytic, integrative and assessment skills are essential to ensure accuracy in independent conclusions based on by-laws, policy, legislative resolutions, and information provided by candidates, diplomates, and board members. The position is responsible for providing leadership to assist in guiding strategic direction and professional management services for the Bureau of Osteopathic Specialists. This position oversees and directs CBS staff in this regard, and may frequently handle sensitive information and situations. The individual must assure scrupulous attention to detail. 
 
The ideal candidate will work within a complex, matrixed environment with a variety of evolving and overlapping systems. The candidate must be proficient in assimilating conclusions and interacting meaningfully with the Vice President of CBS, the leadership team and CBS staff members, as well as the physician leadership of the Bureau of Osteopathic Specialists (BOS). This individual will partner with appropriate internal and external resources to advance the scope of osteopathic certification and pursue opportunities to strengthen the AOA brand with new and existing partners. Overall, this role requires a highly collaborative approach to leadership and depth of administrative skillset to deal with high stakes facilitation in a rapidly changing environment.

The Certification Director, BOS manages and directs BOS staff and task forces, and collaborates with AOA leadership and volunteers to advance completion of strategic goals and objectives related to board certification using best practices in project management; creates, defines and implements strategies and methodology to ensure that systems for BOS legislative, regulatory and appellate activities are executed with accuracy and precision; manages the coordination of materials associated with the certification and Osteopathic Continuous Certification processes, including integration of scheduling for cluster meetings with examination development and oversight; serves as subject matter expert for central repository for BOS Bylaws, Policies and Procedures; organizes and manages orientation and education of BOS members and representatives; monitors and reports aggregate and board-level compliance with BOS standard processes and procedures; collaborates with CBS leadership team to craft and implement best practices related to AOA Board Certification marketing and related-metrics; and manages and oversees BOS budget, expense management and forecasting. processes.

The ideal candidate must have a proven track record in effective change management and leadership of projects and initiatives. This position oversees assigned staff Specialists and/or Coordinators – verifying and approving projects—making necessary updates and changes as needed and evaluating performance. Using executive planning and communication tactics, the director consistently facilitates productive relationships with Certifying Board Members and Leadership; Bureau of Osteopathic Specialties (BOS) and AOA staff; potential certification candidates and diplomates pursuing continuous certification; as well as external vendor contacts.

Regarding meeting planning, this role works with AOA meeting planning staff for hotel contracts, space planning, meals, etc. for meetings as appropriate; develops the agenda and coordinates material preparation and distribution for Bureau meetings in cooperation with the appropriate Bureau officers; conducts and documents thorough investigation and analyses of source materials and vets through proper leadership communications in preparation for Bureau or Committee actions; distinguishes leadership versus workgroup requirements; manages timeframes and staffing resources to ensure on-time submission and compilation of agenda books, obtains committee reports from the officers, drafts and distributes materials; ensures timely coordination of travel and lodging arrangements for Bureau members; fulfills all administrative leadership needs of the BOS and its subcommittees; collaborates with CBS staff to prepare necessary reports for the BOS; facilitates and leads change initiatives as approved by BOS and CBS Leadership groups; and assists Bureau in tracking and managing board appointments and member tenure. 

In collaboration with the Director, Psychometrics and Assessment, Certification Director, BOS tracks and reports the status of examination development and adherence to standards; works with the Vice President, Associate Vice President and, as well as consultative psychometricians, on the development and presentation of aggregate and board level exam performance data; and integrates and monitors action plans to strategic activities of BOS and its subcommittees.   

The Certification Director, BOS creates BOS communication and promotional materials as needed in consultation with the Bureau members and AOA leadership team; works with web designer to manage and optimize web-based communications and reference material; assists the board/bureau officers in writing articles for osteopathic newsletters regarding the certification process and BOS activities; supports BOS workgroups as assigned to generate material for manuscript submissions; oversees the analysis and maintenance of centralized library of board and bureau documents, i.e., Bylaws, Minutes, Policy and Procedures and Examination Applications; develops and oversees BOS budgets; keeps the VP of Certifying Boards, CBS Leadership and staff apprised of developing issues and matters impacting change and departmental operations; and performs other duties as deemed necessary.

Education: Bachelor’s degree required; Master’s degree is strongly preferred.

Experience: Minimum 5-10 years of progressive leadership experience in high stakes examination, association management or similar. Strategic alignment experience strongly preferred.  

Licensure or Certification: CAE or PMP preferred

Special Skills: LEAN or other performance improvement capabilities focused on leading customer engagement and metrics-driven improvement initiatives, computer experience with Microsoft Office suite and facile with adapting to proprietary software systems desired.

Communications:  Exceptional cross-cultural interpersonal, oral and written communication skills are required.

Travel: The ability to work and travel nationally on weekends is required (estimate 25% effort). This position requires occasional work on weekends and evenings.

Physical demands: The ability to remain in a stationary position, the ability to operate office equipment and the ability to move supplies and equipment up to 25 pounds.

 

Staff Attorney

Legal

The Staff Attorney will serve as in-house staff of the Office of General Counsel for the American Osteopathic Association (AOA). This position provides legal expertise, contract counseling and advice to the internal AOA business units. Specific responsibilities include performing legal research, and negotiating, drafting and finalizing contracts. The successful candidate will bring a clear and organized thought process in order to assist the Office of General Counsel and internal client groups on legislative, regulatory and contractual issues. Key external relationships include osteopathic medical schools, the American Association of Colleges of Osteopathic Medicine and AOA membership.

We seek a Juris Doctor who is motivated to provide legal advice and counsel who will support the Office of General Counsel team in order to advance the strategic, operational and business objectives of the AOA.

This position is responsible for performing legal and regulatory research and presenting recommendations to the General Counsel and Associate General Counsel; assists with AOA bureaus, councils and committees that are staffed through the Office of General Counsel; prepares legal documents and correspondence for review by the General Counsel and Associate General Counsel; renders advice, prepares and reviews contracts; reviews regulations and statutes pertaining to AOA internal policies and operations to ensure compliance and provide recommendations to the General Counsel and Associate General Counsel; conducts legal research and prepares summary documents for the General Counsel and Associate General Counsel; assists the General Counsel and Associate General Counsel in responding to requests for information from the AOA Board of Trustees, members, senior management and other constituents; and assist the Associate General Counsel, who also serves as secretary to the Commission on Osteopathic College Accreditation, on medical school accreditation matters as needed.

Education: Juris Doctor degree

Experience: At least three years of legal experience in a law firm, government or corporate in-house setting. Background experience with nonprofit organizations and health law is strongly preferred. Experience in dealing with medical issues is highly desirable.

Licensure or Certification: License to practice law in good standing in any state is required. Must provide certificate of good standing dated within six months of application.

Special skills: Outstanding analytical and critical thinking skills with an outcome orientation. Superior interpersonal skills with the ability to engender confidence with external and internal clients. Demonstrated ability to supervise own workload and perform with minimal supervision by the General Counsel and CEO. Exceptional verbal and written communication skills.

Physical: Be able to sit for extended periods; frequently stand and walk; manual dexterity sufficient to operate standard office equipment; lift and move objects weighing approximately 10 pounds.

Mental: Factual and legal analysis. Must follow up on outstanding issues and keep General Counsel and Associate General Counsel informed of status. Regularly handle highly confidential matters with discretion and judgment. Responsible for high volume of work with frequent, short deadlines and must be able to deal with stress associated in a fast-paced work environment. Works with multiple internal teams as well as external parties and must therefore be able to communicate effectively with various people at all levels.

Environment: Work is in a typical office setting. May be called upon to work hours in excess of the standard work week (including potential for evening and weekend work when required to meet deadlines). Some remote work is possible. Travel is not anticipated, but may be required on an as needed basis.

 

OPAC/Grassroots Coordinator

Public Policy

The OPAC/Grassroots Coordinator is responsible for providing administrative and operational support to the OPAC and Grassroots divisions of the Public Policy Department. The OPAC/Grassroots Coordinator maintains extensive and proactive contact with the Public Policy and other AOA staff, AOA members, federal political campaigns, vendors and staff of affiliated associations. While this individual’s work is supervised and decisions made by this individual will be reviewed before final action is taken, the Public Policy Coordinator is expected to exercise a certain level of independent decision making as an essential function of the job.

This position oversees OPAC marketing campaigns and contribution processing; supports political strategy and candidate support identification; plans political events sponsored by OPAC; provides support as necessary to Grassroots Director and VP of Public Policy; support grassroots messaging for all state and federal issue communications and grassroots network (GOAL) activities; and develops resource materials for staff and member advocate use in support of AOA advocacy and legislative endeavors.

The coordinator also assists with the planning, logistics, and execution of all aspects of the AOA’s annual fly-in (DO Day) of over 1,000 advocates; assist with analyzing trends and data of engagement to target segments of the membership and increase response rates; develops and maintains strong interdepartmental relationships with communications, membership, and IT functions within the AOA; and develops relationships with like professionals within other health care organizations located in Washington, DC.

Education: Bachelor’s degree in political science, public policy, marketing, communications or related field.

Experience: A minimum of 2-3 years previous experience in similar position.

Systems: High proficiency with computer programs and applications including MS Office, Adobe Acrobat and iMIS. Fluency in social media is strongly preferred.

Special skills: This position requires the ability to interact tactfully with professionals on all levels within the association, ability to handle confidential material, deal with sensitive situations and exhibit a high degree of attention to detail. This position requires the individual to work independently, sometimes with minimal supervision, and to manage multiple projects simultaneously in a fast-paced, deadline-driven environment. Excellent interpersonal skills and team orientation.

Communications: Proven ability to prioritize multiple projects and to exercise appropriate level of discretion in completing prioritized projects. Excellent verbal and written communication skills that demonstrate the ability to independently identify and simplify complex information and craft messages for a wide range of audiences.  

Travel: This position requires the ability to work out of the office locally (up to 10%) and out of state (up to 5%). This work may include weekday and weekend travel. Extended workday hours may be necessary around major meetings and other high-volume work periods.

Physical requirements include the ability to remain in a stationary position, the ability to move supplies and equipment up to 25 pounds, and the ability to operate office equipment.