American Osteopathic Association

Advancing the distinctive philosophy and practice of osteopathic medicine

Employment Opportunities

aoa-building.jpgIf you're a talented individual interested in working with caring physicians within a growing member association, the American Osteopathic Association (AOA) may be the place for you. Send a resume with cover letter and salary requirements to: Department of Human Resources, American Osteopathic Association, 142 E. Ontario St., Chicago, IL 60611-2864; or email recruiter@osteopathic.org.

Qualified applicants will be considered; no telephone calls or search firms, please. The AOA is proud to be an EEOC employer.

Vice President

Affiliate and Membership Services

The Vice President (VP) of Affiliate and Membership Affairs is a key contributor to the strategic plan and serves as a member of the Senior Leadership Team (SLT) of the American Osteopathic Association (AOA). As a key leader in the AOA, the role requires an innovative approach to design, support and implement policy directives and strategic plans involving affiliate and membership affairs. The role requires exceptional communications and the ability to execute key initiatives across multiple organizations. This role serves as an advocate in the achievement of membership engagement, growth, management, education and viability.

This position is responsible for providing strategic direction and professional management services for the AOA affiliates, and the secretaries of bureaus, councils and committees. This leader will direct AOA staff in the support of key AOA affiliates in order to advance member-focused organizations. The VP will oversee fee-for-service affiliate association management programs for contracted affiliated organizations. 
 
The Vice President is responsible for the strategic assessment, development and implementation of programs designed to increase engagement of members and key stakeholders. The VP provides leadership and innovation to design and align programs and services that increase member value, relevance, and engagement at the national and affiliate levels. The VP will oversee member engagement for students, residents and practicing physicians through a variety of channels and functions.

This individual consults with the divisional and specialty affiliates to achieve viability and sustainability in governance; represents the AOA at affiliate meetings and functions; supports AOA programs and policies by communicating the AOA issues and concerns within each affiliate; liaises with the Association of Osteopathic State Executive Directors (AOSED) and the Society of Osteopathic Specialty Executives (SOSE); directs interactive activities and updates; participates in educational and mentoring programming to support the development of affiliate teams and staff; develops strategy to build and maintain cross-functioning teams to ensure fee for service association management contracts are fulfilled and client’s expectations are met; negotiates management services agreements; creates and facilitates executive leadership training programs for affiliate leadership and staff; hosts educational programs, oversees communications, meetings management and follow-up to events; strategically directs customer service programs, membership initiatives and activities across the parent organization and affiliates targeting member retention, revenue enhancement and value added programs in alignment with emerging market trends and customer feedback; oversees the management of the Healthy & Viable Affiliate Organizations Program, an annual program to identify affiliates’ strength and stability; directs the Regional Osteopathic Medical Education (ROME) programs, and other model affiliate initiatives as assigned, including implementation of strategies for marketing, communications, registration and logistics; and engages and manages human resources functions for the AOA Membership and Affiliate Relations staff team.

Education: Master’s degree.

Experience: At least 10 years in association leadership; health care preferred. Experience in organizational development and assessment, strategic planning and association governance is essential.

Licensure or Certification: CAE preferred.

Systems: High proficiency in MS Office and database management required, iMIS and association management software preferred.

Special skills: Broad based knowledge in performance improvement, strategic and tactical planning, service excellence, building engagement and developing cross functional teams is required.

Communications: Superior interpersonal, oral and written skills required; public speaking preferred.

Environment: This position is based in the AOA Chicago office. Significant travel including evenings and weekends is required (up to 50%). Physical demands include the ability to remain in a stationary position, the ability to move from one work site to another, the ability to operate office equipment and the ability to move supplies and equipment up to 25 pounds.

Content Specialist

Communications

The Content Specialist develops written and multimedia news and feature reports for distribution across multiple AOA communication platforms, including TheDO.osteopathic.org, DoctorsThatDO.org and Osteopathic.org, as well as various social media channels. Collaborates with subject matter experts both inside and outside the organization to create distinct, engaging content features communicating AOA news and issues relevant to AOA members. Delivers content in real time to respond to organizational priorities and current news. 

This individual leverages written and visual storytelling to communicate the value of AOA membership and support the organization’s strategic plan; pitches and produces stories of interest to DOs and consumers; effectively uses social media to amplify content and build audiences for AOA channels; collaborates across the communications department to identify opportunities for innovative storytelling; partners with other communications team members to build content packages, creating infographics, videos and images when appropriate; analyzes content metrics to guide news judgment and inform editorial decision-making; delivers against multiple deadlines, shifting priorities as needed to meet organizational goals; edits the work of others as needed; checks for factual accuracy, grammar, spelling, punctuation and style; incorporates best practices for SEO; partners with team members to set and meet deadlines for content generation, review and publication; and repurposes content for consumer and physician audiences as needed.

Education: Bachelor’s degree in journalism, video production, communications, or a related field.

Experience: 1-3 years of multimedia content experience, preferable in a high-performing results-based environment.

Special skills/Equipment and Attributes: Strong interviewing and reporting skills (online journalism experience a plus). Experience with AP Style. Excellent written and verbal communication skills. Proficiency in time management. Experience with HTML coding and content management systems. Knowledge of video editing software tools and Photoshop.

Environment: This position requires the ability to work in a high pressure, goal oriented, fast paced environment. Simultaneously handle multiple responsibilities and occasionally travel to cover AOA events for The DO, DoctorsThatDo.org and Osteopathic.org. Extended workday hours may be necessary around major meetings and other high-volume work periods.

Physical requirements include the ability to remain in a stationary position, the ability to move supplies and equipment up to 25 pounds, and the ability to operate office equipment.

Director of Brand Marketing

Communications

The Director of Brand Marketing is a dynamic strategist and leader responsible for elevating stakeholder awareness of, and engagement with, the AOA/osteopathic brand. Leads development and execution of marketing strategies that promotes AOA membership and board certification to physicians and medical students, and builds awareness of osteopathic medicine among consumers. Collaborates with multiple departments to develop, execute and measure high-impact marketing and advertising that supports strategic priorities and promotes AOA programs, services, products and events.

This individual will partner with Content, Digital and Publications team members, including the CCO, Associate Vice President of Media Relations and Content, Director of Digital, and Director of Publications, to develop, execute and evaluate integrated marketing plans; collaborate with multiple departments, including Membership, Education, Research & Development, AOIA/Physician Services, Certifying Board Services, Information Technology, Public Policy, Meetings & Travel, and Executive Administration to develop marketing strategies and tactics to support strategic priorities; develop and manage the creation, design and production of all marketing collateral and promotional materials, including digital and social media/marketing, e-newsletters, brochures, videos, print advertisements, direct mail and other channels; work with the CCO to manage the consumer brand awareness campaign, including management of market research and creative agencies; oversee marketing of AOA live events including OMED and Annual Meeting, manage development and production of communications elements, including themes and general session’s videos and presentations; oversee development and production of AOA Annual Report/Osteopathic Medical Profession Report and other special publications; manage staff of five, including two Marketing Managers, Assistant Director of Project Development, Manager of Industry Relations, and Communications Specialist; oversee management of vendors and freelancers; develop and track metrics for all marketing programs, and adapt/optimize strategies and tactics as necessary to maximize impact and achieve goals; and develop and manage marketing budget.

Education: Bachelor’s degree in marketing, integrated marketing communications, or a related field.

Experience: 10 or more years of progressive marketing management experience; proven track record of success in brand marketing, preferably in professional services associations, health care organizations, and/or agencies; and experience managing creative agencies and teams.

Systems: Proficient in MS Office Suite, including Word, PowerPoint and Excel. Working knowledge of database systems such as iMIS and email marketing systems such as Informz.

Special skills: Experience working with senior executives, physicians, board/volunteer leaders, and committees. Broad based knowledge in strategic and tactical planning, service excellence, building engagement and developing cross functional teams is required.

Communications: Superior interpersonal, oral and written skills required; public speaking preferred.

Environment: This position is based in the AOA Chicago office. Requires 10-15 days of out-of-town travel annually. Extended work hours may be necessary around major meetings and other high-volume work periods. Physical demands include the ability to remain in a stationary position, the ability to move from one work site to another and the ability to operate office equipment. Requirements also include the ability to move supplies and equipment up to 25 pounds. The position is subject to environmental conditions. 


Psychometrician

Certifying Board Services

As a member of the Certifying Board Services department, the Psychometrician will work closely with the 18 certifying boards and 9 conjoint examination committees in all aspects of examination development. In addition, the Psychometrician is responsible for all psychometric activities associated with the certifying boards’ exams and for the oversight and management of psychometric contractors.

This individual will participate in the design, development and maintenance of assessments; conduct item and test analyses, equating, standard setting, score reporting, reliability and validity studies, and other psychometric activities to support the certifying boards; facilitate psychometric meetings with subject matter experts; communicate psychometric results and findings to members of the certifying boards; collaborate with subject matter experts to improve current assessments; provide support for an assessment management system and institutional database; direct and manage the work of psychometric contractors to meet deadlines; and handle other responsibilities as assigned.

This role requires a solid understanding of complex data structures, statistical theory, methodology, and application; the ability to manage, manipulate, and summarize small and large quantities of data; a history of thoroughly documenting methodologies and appropriately cataloging data, files, supporting documentation, and results; a self-starter who is organized, versatile, capable of performing work independently with minimal direction; excellent problem solving skills and ability to prioritize simultaneous, competing client activities; the ability to take personal responsibility for service and quality of work delivered; excellent communication skills in both written and spoken English; strong interpersonal skills with the ability to work effectively in teams; training at the advanced level on Rasch analysis test equating, and survey data analysis; expertise in additional advanced statistical procedures and psychometric methods; knowledge and demonstrated use of multivariate statistics and statistical software (e.g., SPSS, SAS, R); strong understanding of analytical statistics and its application; and strong time and project management skills, along with attention to detail.

Education: PhD in educational measurement, psychological measurement, evaluation, assessment, or a related field with an emphasis on psychometrics.

Experience: At least five years of experience in psychometrics or measurement for high-stakes testing required; experience in the development of examinations for the health care field preferred. Management of psychometric staff and/or contractors preferred.

Physical demands: Sitting, 50%; standing/walking, 50%. Lifting: Moderate, less than 20 lbs. Vision: Computer, phone.

Mental demands: High-pressure; goal-oriented; fast-paced.  Able to handle multiple responsibilities simultaneously.

Environment: Normal office environment.